Effective Date: June 2025
At Mallorca Buyer’s Agent, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Who We Are
Mallorca Buyer’s Agent is a real estate consultancy firm based in Mallorca, Spain, dedicated to assisting clients in the purchase of property on the island.
2. What Personal Data We Collect
We may collect and process the following personal data:
- Identity data: Name, nationality, passport or ID number
- Contact data: Email address, phone number, mailing address
- Financial data: Bank details, proof of funds, tax information
- Property preferences: Location, budget, desired features
- Communication history: Emails, messages, call records
- Website usage data: IP address, browser type, pages visited
3. How We Use Your Personal Data
We collect and use your personal data to:
- Provide property search and buyer representation services
- Communicate with you about listings, offers, and transactions
- Connect you with relevant third parties (e.g., lawyers, notaries, banks)
- Comply with legal obligations (e.g., AML, tax compliance)
- Improve our website and client services
- Send marketing communications (only with your consent)
4. Legal Basis for Processing
We process your data under the following legal grounds:
- Contractual necessity – to perform the services you request
- Legal obligation – to comply with local and EU regulations
- Legitimate interest – to grow our business and provide quality service
- Consent – where applicable (e.g., newsletters or promotional emails)
5. Sharing Your Data
We only share your data with trusted third parties when necessary, such as:
- Legal advisors, notaries, mortgage brokers, and financial institutions
- Website hosting and CRM providers (under strict data protection agreements)
- Regulatory bodies or authorities when legally required
We do not sell your personal data to third parties.
6. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal and tax obligations. You may request deletion at any time, subject to these obligations.
8. Your Rights Under GDPR
As a data subject, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent (if processing is based on consent)
- Lodge a complaint with a supervisory authority (e.g., AEPD in Spain)
9. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can adjust your browser settings to disable cookies. A separate Cookie Policy may apply.
10. Updates to This Policy
We may update this policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website with the effective date clearly stated.
Contact Us
For any questions or to exercise your rights, please contact:
+34 646 595 535